Commercial Tire Warranty



Limited Warranty

Synergy Tire hereby warrants that every new Synergy MTR tire is free from defects in workmanship and material for the life of the original tread less 2/32” at which point the tire is considered to be fully worn out.

50% Free Replacement Warranty

If a defect in workmanship and materials is found in any Synergy MTR tire within the first 50% of tread wear (calculated by subtracting one-half (1/2) the difference between the original new tire depth and 2/32” from the original new tire tread depth), Synergy Tire will refund the cost of a replacement of the tire as follows:

  1. The defective tire must be replaced with a comparable new Synergy tire by an authorized dealer. Proof of replacement will be required.
  2. Applicable taxes on the new tire shall be borne by the owner.
  3. 50% free replacement applies to new first quality tires only. Blemished (Blems), retreads and road hazard tires are specifically excluded.

General Warranty

If a defect in workmanship and materials is found in any Synergy MTR tires after the first 50% of tread wear of the original usable tread has worn out, a credit will be given toward the purchase of a comparable new Synergy tire in proportion of the original usable tread remaining on such defective tire to the original usable tread of the new tire. Applicable taxes on the new tire and costs of mounting and balancing service are the responsibility of the owner. Adjustment on out-of-balance or out-of-round tires is allowed only during the first 2/32” of the original tread.

Casing Warranty

    1. Casing of truck tires are warranted against defects in workmanship and materials through the life of the second retread. The life of the second retread is considered to end when the remaining tread on the second retread reaches a buffing stage of 2/32” or less.
    2. If an examination shows that a casing of a radial truck failed to such a defect, Synergy Tire will issue a credit toward the purchase price of a comparable new Synergy tire in amount indicated below:
Size Casing Values
10.00R20 $50.00
11R22.5 $65.00
11R24.5 $75.00
  1. The above casing warranties are valid only for first five (5) years after date the original tire was manufactured.



  1. This warranty is limited to the original purchaser and the original vehicle on which the tire is mounted and is not assignable to subsequent purchasers or vehicles.
  2. This limited warranty is applicable only in the United States and Canada and any tire used or equipped on a vehicle registered or operated outside the United States and Canada is not covered by this warranty.
  3. The following is not covered by the Limited Warranty
    1. Tire branded or marked “Non-Adjustable” (N/A) or “Blemished” (Blem) or previously adjusted.
    2. Tires that have failed or are damaged or show irregular wear due to:
      1. Road hazards (i.e. puncture, cut, snag, impact breaks, etc.) wreck, collision;
      2. Fire, accident or vandalism, improper misalignment, wheel imbalance, faulty shocks or brakes;
      3. Mechanical condition of vehicle, including misalignment, wheel imbalance, faulty shocks or brakes;
      4. Misapplication of the tire, use of improper inner tube;
      5. Alteration of the tire or addition of alien material or transfer from one vehicle to another
    3. Cost of mounting and balancing service.
    4. Loss of time or use, inconvenience or any incidental or consequential damages;

Owner’s Obligations

In order to be eligible for Limited Warranty service, the owner must:

      1. Present the defective tire to an authorized dealer from which the original purchase was made.
      2. Present proof of purchase to the satisfaction of the dealer.
      3. Complete and sign a Warranty Claim Form, which is available at any authorized dealer.
      4. All claims must be made within 30 days of the defect discovery or tire failure.
      5. Sutong reserves the right to inspect the tire before making any adjustment.
      6. Pay the amount due on a new tire, less the amount of credit; including taxes, mounting and balancing charges or costs of other services ordered.


This warranty, or any warranty stated or referred to herein, is exclusive and in lieu of any other warranty regarding the quality or tires whether expressed or implied and remedies for breach thereof shall be limited to those specifically provided herein.